The Burkhart's of Tacoma, WA commented that "we can no longer hear any of the highway noise or even our dogs barking in the back yard!" With an at-home business, clients were wearing sweaters because the house was cold, and "now they are all leaving their sweaters in their vehicles". "But the biggest change is the appearance!"
Some of the benefits of new windows we haven't yet touched on are how The Johnson's of Belfair, WA are ecstatic that "we can look out our new windows and see the beautiful scenery without looking through a cloudy film" (blown seals in old aluminum frame double pane windows). They finished their testimonial with: "We congratulate you on your professionalism and upholding your responsibilities to the customer. In a day when the customer has to be so very careful about whom they are contracting to work on their home, we highly recommend Elite Exteriors, Inc."
A typical roof replacement is done out of homeowner need. Mr. Fulton of Bremerton, WA commented to us on "the fantastic customer service from beginning to end on my roof and gutter project. We had a wind storm and my roof stood up to my expectations and what the manufacturer stated it could withstand. Your knowledge of the product, competitive price, scheduling, excellent work, and post clean-up was absolutely second to none. Please give my thanks to everyone involved."
We are glad when our customers can see and appreciate the quality of our work. The Duane's of Bremerton, WA told us "our roof was in pretty bad shape. John looked it over and explained to me not only what was happening to the old roof but what he does during installation of the new roof that set him apart from many of the other installers. He went over all the options, answered all my questions and demonstrated that he really does know what he is talking about. He tore the old roof off, installed the new roof, cleaned up the mess and was done when he said he would be. I now find myself looking at other roofs in the neighborhood, new and old, and see the attention to detail that John was talking about. All roofs are not installed the same."
We are not just siding installers. The Litow's of Bremerton, WA summed it up quite nicely by saying, "The deciding factor was John Ramsdell's total product approach, which included the integration of several quality products to add some "WOW" to an otherwise mundane looking house. John sold the project to us, his installers produced quality results and Elite Exteriors did everything they said they were going to do. John and his installers were very proactive, they answered all questions, offered suggestions, and were easy to work with. Our home make-over is finished and it looks like someone replaced our 31 year old two story ranch with a brand new house. Great job!"
And not only are we not just siding installers, but we work diligently to keep our pricing in check and make projects affordable for homeowners. The Gargbergs of Silverdale, WA said "we priced several different companies and no one compared to Elite Exteriors. One company with their cheap looking vinyl siding alone was more expensive than your bid for the entire project, deck, roof, and siding, and Crane was far and away a better product. Compared to another company that had the same Crane product, but under their own name, theirs was almost double your bid."
"Our house is now the best looking house on the street. Several other people in our neighborhood have also signed up to have you do their siding because of the excellent work you did on our house plus our recommendation. We have received so many compliments on it", from the Farmer's in Bremerton.
We were glad to hear from Mr. Emmons of Bremerton, WA, who echoed our tag line with "the emphasis on quality, doing the job right the first time, is rare in today's society. Never sacrifice quality work by speeding through a house to move on to the next project. Your work speaks for itself better than any recommendations I can give for you."
You just can't overlook the pride of homeownership felt when a customer tells us, as the Atkinson's of Gig Harbor did, "the most heard comment from my friends and family is that we have the best looking house on the block. One of my neighbors said the same thing and that was his reason for purchasing siding from you also."
"Absolutamente magnifico", commented the Ulsh's of Bremerton on their new roof. "We could not be more pleased with the quality of the work and everybody involved in doing it."
The Caudle's of Poulsbo, WA expressed their appreciation with "Your ability to honestly assess our repair needs, clearly explain repair options, and accurately lay out cost alternatives gave us the confidence to make our decisions without reservations. Your belief in the products and services you provide, attention to detail, insistence on quality workmanship, and an understanding that customer confidence and satisfaction is paramount is refreshing. The crews who did the work were top notch and a pleasure to deal with."
It is very satisfying when our customers see the value we provide with superior products, such as the Nünez's of Bremerton said to us "I took a chance on the greater expense of using your CHIC coating product over just repainting my house. The pictures don't do it justice...very pleased with how you supervised your team, and made sure we were happy with all the details. We greatly appreciated how much money you saved us, while still delivering a quality product. Your flexibility in helping my wife finalize her color choices was exemplary. I would be delighted tol speak on your behalf to anyone considering the use of your services."
CHIC Lifetime Coating is a real problem solver. The Wilson's of Bremerton wrote "We were having problems with mold...and having to pressure wash it every year...mold was coming through to the interior of the house. Our old paint job was only 4 years old and was already bubbling and peeling. We have painted 3 times in the last 20 years. We went with Elite Exteriors because we liked that CHIC Lifetime Coating has a lifetime guarantee against mold and mildew and peeling, chipping or cracking. We are very happy with the final job. It changed gthe whole look of the house!"
The Del Plain's of Bellevue, WA wrote to let us know how, when meeting us at a home show, "there was no pressure of any kind. I...made an appointment with the warning that I never buy anything on the first day. There was again no pressure...he described his products. I researched CHIC online because my house sits at the top of a hill and is pelted by rain... Because of the weather beating it has needed repainting every 4 years, and it was now needing it after only 3 years. It has been 1 1/4 years so far but it looks like new still...the weather damage was repaired properly before the CHIC was applied, and went way beyond what any company would ever do to assure the best outcome. I appreciate the honesty and integrity of John and all the Elite Staff. Thjey were a pleasure to work with."
Don't doubt the benefits of new vinyl windows, like a warmer quieter home. The Devish's of Tacoma wrote "The windows have made a huge improvement on the noise level and on keeping the house warmer I the winter and cooler in the summer...now the only time we hear a car is when we have the windows open. They also look great and are easy to open. In one year the value of our home has increased. "
We don't just give lip service to our name of "Elite". The Runyons of Gig Harbor, WA thanked us with "Elite Exteriors does a quality job at a fair price. I doubt whether there are many contractors out there who deal so ethically with their customers as you."
Our customers come first and The Halversons of Lacey expressed their thanks by saying "This letter is to express our delight in the professionalism and quality of work your team did on our home. During the project, your patience and cooperation to the changing needs, and unforeseen, shall I say unforeseeable) obstacles were greatly appreciated."
We believe in dealing fairly with our customers, and in turn they appreciate it, as commented by the Powell's of Port Orchard, WA, "No pressure or pushing was encountered from you in any way. It was all business-like in every way, just like your entire company is."
We love to hear such comments as "It is rare for me to write a letter after I buy something because I expect the product to be good and to deliver what it is supposed to. This time I have to let you know how pleased I am with the job you did on my house. I expected it to look good, but it actually looks like a different house. The color is exactly what I wanted."
Pete, instrumental in helping to establish Elite Exteriors recently retired as a installer after 50 years. Pete was so excellent at his craft that we would end up with customers waiting so Pete could install their job. We have received numerous wonderful letters thanking Pete for his "master craftsmanship". Pete retired in 2006 after having a stroke, but his grandson, continues the siding installation he was trained to do with his grandpa. The Emmons of Bremerton were kind enough to write "Please let Pete Butler and his grandsons know that I think they did a great job on removing the old LP siding and installing new siding on my house. Pete is a master craftsman. His grandsons are very good workers and courteous. Pete has trained them well. The emphasis on quality, doing the job right the first time is rare in today's society. Pete's motto is 'we may be slow, but we do it right the first time around'. I concur. Never sacrifice quality work by speeding through a house to move on to the next project." We miss you Pete!